Frequently asked questions
These are general questions. Questions about individual services are on their own pages.
Do you serve companies outside Sofia and Sandanski?
Yes. We work fully electronically and serve companies across Bulgaria.
What does “paperless accounting” mean?
Documents are sent, processed and stored electronically, and declarations are filed electronically. You don't need to bring folders to the office.
How do you use artificial intelligence?
AI reads and sorts the documents so that we work faster and with fewer errors. Every result is checked by an accountant.
How much does the accounting service cost?
It depends on the type of company, VAT registration, the number of documents and employees. Fill in the calculator on the website and you will receive a personal quote by email.
Are there any discounts?
Yes. With a one-year contract the first month is free; with a two-year contract, two months. There are also discounts for paperless accounting and for using banks and software we recommend.
How do I change my accountant?
We sign a contract, take over the documents from your previous accountant and continue without interruption. On request, we also review previous periods.
Which languages do you work in?
Bulgarian, English and Greek.
Is my data safe?
Yes. We store documents securely in accordance with the GDPR and the Bulgarian Personal Data Protection Act.
Can I see my documents at any time?
Yes, on our online platform, 24/7.
What is My Virtual Manager?
Our own AI accounting software that connects the accountant and the business in one system. Coming soon.
Which documents do you need to get started?
The company details (UIC, address, manager), access to bank statements and the invoices for the current month. If you are changing accountants, we also take over the documents from the previous one. After the first conversation we will give you an exact list for your business.
How do I send you the documents?
Whichever way suits you — by email, by courier, in person at the office or through our online platform. The fastest way is the platform: you get a username and password and upload the documents directly there.
By which date each month should I send the documents?
Invoices for the previous month — by the 7th. The timesheet (Form 76) — by the 5th if you want the payroll by the 10th, or by the 10th if you want it by the 15th.
Do you work with companies that are not VAT-registered?
Yes. We serve both VAT-registered and non-registered companies — and tell you in time if registration becomes mandatory.
Can I work with you if I am from Greece or another country?
Yes. We work with foreign owners of Bulgarian companies in Greek and English, and register branches of foreign companies. Thanks to our paperless work, you don't need to be in Bulgaria.
What should I do if I receive a letter or an audit from the National Revenue Agency?
Contact us right away. We prepare the response and the documents and assist during audits by the NRA and the NSSI.
Can the contract be terminated before the end of the year?
Yes. In that case the free month no longer applies and is paid, because it is a discount for the full term of the contract.
Can I use only your payroll service?
Yes. Payroll and HR is a separate service that can be used without bookkeeping.
Is the quote free?
Yes. You fill in the calculator on the website and receive a personal quote by email, with no obligation.
Do you have free tools?
Yes. The Tools page has calculators for salaries, social security, length of service, leave, business trips, wage garnishment and rent, as well as a VAT number check in the European Commission's VIES system.
When can I contact you?
Monday to Friday from 8:30 to 17:00 on +359 888 10 33 76. For urgent business issues we respond 24/7.
Want a quote?
Fill in the calculator and get a personal quote by email — free and with no obligation.